Maitea Berlin

Find quick answers on jewelry orders, delivery, product care, and returns at Maitea’s Help Center, expert support for your needs.

Maitea Help Center

How much does shipping cost?

When will my package arrive?

Who will deliver my order?

How will my order be packaged?

How can I track my order?

Does Maitea ship to my country?

Order delivery

How can I return or exchange an item?

My order is lost or damaged - what do I do?

Can I return just one piece from a jewelry set?

Returns

Can I swim and shower with Maitea jewelry?

What happens if my jewelry tarnishes?

Product care

Are Maitea's products hypoallergenic / allergy-free?

What materials do you use?

What is the best jewelry for sensitive skin?

Materials

How does a gift card work?

Do Maitea gift cards expire?

Can I combine a gift card with a discount code?

Gift Card

What payment methods can I use?

Can I combine multiple discounts for one order?

Do I have to make a donation?

Payment

All about getting your Maitea order delivered: shipping costs, delivery times, carriers, packaging, and tracking. Here you’ll find everything you need to know before your jewelry arrives.