Maitea Berlin

Find quick answers on jewelry orders, delivery, product care, and returns at Maitea’s Help Center, expert support for your needs.

Maitea Help Center

All about getting your Maitea order delivered: shipping costs, delivery times, carriers, packaging, and tracking. Here you’ll find everything you need to know before your jewelry arrives.

Order delivery

Learn more about our return and exchange policy at Maitea to determine if you are eligible to send back your pieces.

Returns

Not sure how to take care of jewelry? These articles will give you the basics on materials, how to handle your jewelry and what to do when it tarnishes.

Product Care

Find out what materials we use and why they don't cause any allergies, regardless of your skin sensitivity level.

Materials

If you want to buy a Maitea gift card or have received one, here you can find out how it works, whether it expires, and how you can redeem it.

Gift Cards

Check these articles to find out what payment methods you can use, if discounts can be combined and how our donation system works.